This guide describes how cPanel can be installed and run on HostJane managed servers. The server uses Centos 7 x64. For full details of the server, please refer to Server Features.

License Pricing

The initial license cost is $17/mo, with additional cPanel accounts charged as per the schedule below.  

Cloud LicenseAccountsLicense Price
Admin (cloud)Up to 5 accounts$17.00/mo
Pro (cloud)Up to 30 accounts$23.00/mo
Plus (cloud)Up to 50 accounts$33.00/mo
Premier (cloud)Up to 100 accounts$42.00/mo
Premier (cloud) + Bulk accountsOver 100 accounts$42.00/mo + $0.15/each account above 100

Step-by-Step Instructions

1. Point your domain to the server

The first step is create an A-record at your domain registrar.

This enables you to access your server in any browser at your web domain.

Please note that it can take up to 72 hours for a domain to propagate throughout the internet to a server, although it usually happens much sooner.

We can’t set up your FREE SSL certificate until this step is completed.

2. Obtain your server’s details

A. Login to the Hosting Portal

In your Dashboard under Services, find your cPanel/WHM server.

We offer 24×7×365 support

If you cannot see the cPanel server service you ordered or the server is not active, please open a support ticket.

B. Click the Manage option

This is the button in the last column under Services.

Here is the next screen that will display: 

C. Click Statistics in the menu

Your private and confidential server root password and IP address is in Statistics.

Security Alert

Never disclose, email, or publish your password to anyone, including HostJane staff in support tickets. Our technicians have safe access inside secure datacenters if they need this.

Below is a example screenshot of the Application Information.

In this example, the server link is: https://123.456.789.1:2087/

The first set of numbers before the :2087/ is your server IP address.

In this example case the IP is: 123.456.789.1

Your Server Link

https://[Your_Server’s_IP]:2087/

For security, HostJane does not send this to you by email.

You must login to your hosting account to review these credentials.

3. Ignore the browser warning

Open a fresh browser window and paste the link

Hit Enter.

B. Find the HTTPS warning

The warning can be safely ignored.

It will look slightly different depending on which browse you're using. In Chrome it may appear like this:

In Mozilla Firefox, it may look like this:

Click the Advanced or Add Exception link to accept the warning and proceed to the unsafe page.

Why is there a warning?

HostJane cannot configure an SSL certificate (HTTPS://) for an IP address on its own. We need to wait until your domain is pointing to the server, and then assign your FREE SSL certificate to your domain.

Until your domain's A-record is setup, whenever you access your server by HTTPS://, a warning appears in your browser.

Your server comes with a self-signed SSL certificate.

If you access the server link using HTTP://, you will not see the warning. 

C. How to remove the SSL warning

Once your domain's A-record is successfully pointing to your server, HostJane can install your FREE SSL certificate to remove the warning.

Request your FREE SSL certificate

Open a support ticket after your domain is pointed correctly to your server.

You can check when propagation is successful by doing a DNS lookup of your domain's A-record.

Please note that we can only install an SSL certificate on a top-level domain (TLD)

For example: https://www.yourdomain.TLD, where the TLD could be .com, .net, .org, .ca, or any TLD available.

HostJane and our servers work with all domain registrars worldwide.

4. Access the cPanel Installer

After ignoring the SSL warning, you will find your server’s cPanel Installer page.

This will install the latest version of cPanel/WHM.

Bookmark your server link

You will only have to go through this installer once.

After cPanel/WHM is configured, and you have created at least ONE (1) cPanel account, you can access your cPanel/WHM server via this URL:

https://[Your_Server’s_IP]:2083/

Replace your actual server's IP with [_Your_Server's_IP] in the above link.

5. Agree to the cPanel/WHM license

You'll need to read and agree to the terms of the cPanel license to proceed. 

6. Setup your global email

This is done through the Networking page. Make sure this is a reliable email which you have access to.

7. Setup the Networking page

After entering your email, scroll down and clear out the cpanel171938…. information.

Replace it with your own Fully-Qualified Domain Name (FQDN).

A FQDN is, for example, Host.YourDomain.com

What is a Fully-Qualified Domain Name?

A Fully-Qualified Domain Name is a phrase geeks use to talk about the exact location of your domain name inside the Domain Name System (DNS). It's the complete description of a computer, or host, on the internet.

Your FQDN is made of 2 parts:

  1. Your domain name. This includes the Top-level domain (TLD). In this case, YourDomain.com
  2. The hostname. This can be host, www, mail or any other word. In this case, it's Host in: Host.YourDomain.com

Setup the Resolvers

In the bottom section of the Networking page, set the primary and secondary name resolvers.

We recommend using Google’s Public DNS IP address: 8.8.8.8, as the secondary resolver.

8. Skip Set Up IP Addresses

Unless you know what you’re doing, we recommend you leave the next step section about IP addresses for now.

9. Setup your Nameservers

Ensure Bind is checked.

You will need to set up your nameservers.

If you intend to point multiple domains at the server, you will need to configure your nameservers at the domain registrar.

This will require you to obtain a second IP address for the second NS2 nameserver.

Purchasing additional IP addresses

Open a support ticket if you wish to buy a second IP address from HostJane for this purpose. We charge $4 per month per IP address which may be subject to IP justification.

Unless you know what you’re doing, do not change the bottom section that should display your server’s IP address.

Click Save and Go to Step 5

10. Skip Services

We recommend skipping the Services section, unless you know what you're doing.

Click Save and Go to Step 6

11. Allow filesystem quotas

Click Finish

12. Complete the installer

We recommend you clear any prompts about your server’s memory limits by clicking Go to WHM

13. Feature Showcase

Choose the features you would prefer, then at the bottom of the Feature Showcase, click Save Settings

14. Setup a New Account

Within the cPanel/WHM dashboard, navigate to Account Functions > Create a New Account

You need to create an account for your primary domain, YourDomain.com. This is the domain you are pointing at the server with an A-record.

Enter YourDomain.com

Choose a username and password, and click Create

Depending on your configuration, you will be managing your DNS records either locally on your server or at your domain registrar.

15. Access Your Domain's cPanel account

Navigate to Account Information > List Accounts to access YourDomain.com’s cPanel account.

Click the orange cPanel button.

YourDomain.com’s account will open in a new window and you can begin to build your site.

Be aware you will be accessing your cPanel with root access.

Building your site

Files you add to the public_html folder will be accessible at YourDomain.com/[name_of_file]

Using multiple domains with your server

1. Obtain a second IP address from either HostJane at $4 per month or somewhere else.

2. Associate the IP addresses with custom nameservers at your domain registrar.

Example DNS setup

NS1.YourDomain.com –> Main Server IP Address

NS2.YourDomain.com –> Second IP Address

3. Navigate to Server Configuration > Basic WebHost Manager® Setup

At the bottom of the WebHost Manager Setup, configure your 2 nameservers with the 2 IP addresses.

4. Ensure each new domain that points to your server is set up at each registrar with the same custom nameservers:

In our example case:

NS1.YourDomain.com –> Main Server IP Address

NS2.YourDomain.com –> Second IP Address

cPanel/WHM tutorials

Find a cPanel developer on the HostJane Marketplace for consultation and help creating your new WordPress site.

HostJane will support 24/7 server infrastructure and maintenance issues. However, WordPress development / design is not offered by our support team.