HostJane servers use Address (A) Records, written for short as A-Records. These are part of the DNS or Domain Name System.

Too much information?

Learn how to create an A-record or find A-record instructions from common registrars.

When a user wants to visit your website, their browser will ask your domain’s nameservers for the A-record.

The A-Record at your nameserver maps to the IP address of your server.

This just a fancy way of saying the label (or as geeks will tell you, Internet Protocol) of the HostJane server where your files are stored.

DNS Requests

Once your visitor's computer has got back this information off the nameserver, their web browser can then connect across the internet to the server at HostJane where your website's files and databases are located.

That's call a DNS Request.

Geeks call IP addresses, IP v4 addresses, because they are mostly written as 4 sets of numbers separated by dots, i.e. 111 . 222 . 333 . 444

All that really matters though is that your IP address, and A-Record, are totally unique to your HostJane server and help people find you on the internet.

Each HostJane VPS server includes ONE unique (1) dedicated IPv4 address. Dedicated servers may include more.

It's very cool because no one would stand a chance of remembering your www.yourwebsite.com as a string of numbers, like 111.222.333.444.

To solve this problem, your domain's nameservers change computer talk into simple human words, which people can type into browsers like Google Chrome and Apple Safari to find you online.

Create an A-record

In our example, your server has the IPv4 address of: 123.456.789.1 

Your domain is example.com.

Go to your domain registrar, navigate to the DNS manager or zone, and update the A-records as follows:


You can find instructions from popular registrars in the next section

Preventing duplication issues

By following our example above, you create an A record for both the non-www and www version of your domain.

Both www.example.com and example.com will point (or resolve) to the server.

We suggest this to prevent your website problems experiencing any issues with duplicate content and or canonical problems that can affect website ranking.

An example setup

example.com resolves to 123.456.789.1

www.example.com resolves to 123.456.789.1

It's a good idea to add code to your website to tell Google if you want the www or non-www version of your site (example.com or www.example.com) to show to visitors when they visit your domain.

We recommend using Google Search Console to help you do this.

This article from Moz can help you understand the issue so your website is consistent for search engines from the outset.

Contact your registrar if you need help with adding or changing an A-Record.

Find your registrar

Below are links to instructions from the largest domain registrars on how to create your domain’s A-Record.

Network Solutions
Google Domains
Public Domain Registry

How to check your domain is propagated

We recommend using WhatsMyDNS.net to check on the progress of your A-record's propagation status.

Go to WhatsMyDNS.net

Enter your domain in the main field, select A in the dropdown, and hit Search.

If your domain is successfully propagated, the map will show all green ticks.

When successful, each ISP country will show your A-record with a green tick.

Unfortunately we have to wait for ISP nodes around the world to update.

This can take up to 72 hours. During this time, the ISP nodes will show red crosses.

The map will show red crosses during this transition time.

While propagation is still pending, or has failed, there maybe a mixed-picture of red crosses and green ticks.

Troubleshooting A-records

Remember it can take up to 72 hours for DNS to propagate. Contact your domain registrar's support if the map is not turning green after 72 hours.