Setup a ownCloud file hosting application on your server.

For more information about your server, refer to  Features.

Step-by-Step Instructions

1. Point your domain to the server

The first step is create an A-record at your domain registrar.

This enables you to access your server in any browser at your web domain.

Please note that it can take up to 72 hours for a domain to propagate throughout the internet to a server, although it usually happens much sooner.

We can’t set up your FREE SSL certificate until this step is completed.

2. Obtain your server’s details

A. Login to the Hosting Portal

In your Dashboard under Services, find your ownCloud server.

We offer 24×7×365 support

If you cannot see the ownCloud server service you ordered or the server is not active, please open a support ticket.

B. Click the Manage option

This is the button in the last column under Services.

Here is the next screen that will display: 

C. Click Statistics in the menu

Your private and confidential server root password and IP address is in Statistics.

Security Alert

Never disclose, email, or publish your password to anyone, including HostJane staff in support tickets. Our technicians have safe access inside secure datacenters if they need this.

Below is a example screenshot of the Application Information.

In this example case the IP is: 123.456.789.1

Your Server Link

https://[Your_Server’s_IP]/

For security, HostJane does not send this to you by email.

You must login to your hosting account to review these credentials.

3. Ignore the browser warning

Open a fresh browser window and paste the link

Hit Enter.

B. Find the HTTPS warning

The warning can be safely ignored.

It will look slightly different depending on which browse you're using. In Chrome it may appear like this:

In Mozilla Firefox, it may look like this:

Click the Advanced or Add Exception link to accept the warning and proceed to the unsafe page.

Why is there a warning?

HostJane cannot configure an SSL certificate (HTTPS://) for an IP address on its own. We need to wait until your domain is pointing to the server, and then assign your FREE SSL certificate to your domain.

Until your domain's A-record is setup, whenever you access your server by HTTPS://, a warning appears in your browser.

Your server comes with a self-signed SSL certificate.

If you access the server link using HTTP://, you will not see the warning. 

C. How to remove the SSL warning

Once your domain's A-record is successfully pointing to your server, HostJane can install your FREE SSL certificate to remove the warning.

Request your FREE SSL certificate

Open a support ticket after your domain is pointed correctly to your server.

You can check when propagation is successful by doing a DNS lookup of your domain's A-record.

Please note that we can only install an SSL certificate on a top-level domain (TLD)

For example: https://www.yourdomain.TLD, where the TLD could be .com, .net, .org, .ca, or any TLD available.

HostJane and our servers work with all domain registrars worldwide.

4. Access the ownCloud server

After passing the SSL warning, you will see your server’s ownCloud login.

Enter the username and password details as found in Statistics

You will then be logged in to the ownCloud portal.

You can now host your files and content using your ownCloud server.

Your ownCloud server installation is complete!

Danger Zone

If you attempt to access your ownCloud server on your domain name, before SSL has been installed, it’s common to receive this message:

ownCloud development / tutorials

Find an ownCloud developer on the HostJane Marketplace for consultation and help creating your new ownCloud server.

HostJane will support 24/7 server infrastructure and maintenance issues. However, ownCloud development / design is not offered by our support team.